Cr1 Privacy Policy — How We Protect Your Information

This document explains the types of data cr1 collects, how it is used, how we protect it, and your rights as a platform user in Malaysia. Your privacy is our priority.

SSL Encryption User Rights Secure MYR Data

Last updated: 2026. Continued use of the cr1 platform means you accept this policy.

🔒 Account Data Fully Encrypted  •  No Data Sales to Third Parties  •  📱 Protected Device Information  •  Secure MYR Transactions  •  ✅ Access Rights & Data Deletion  •  Cookie Controls Available  •  🔒 Account Data Fully Encrypted  •  No Data Sales to Third Parties  •  📱 Protected Device Information  •  Secure MYR Transactions  •  ✅ Access Rights & Data Deletion  •  Cookie Controls Available  • 
1

Information We Collect from You

When you register and use the cr1 platform, we collect certain categories of information to ensure our services operate properly and securely. Here are the types of information collected:

Account Information
  • Full name, date of birth, and gender
  • Email addresses and phone numbers
  • Encrypted Passwords
  • Copy of identification document (if requested for verification)
Device & Browser Information
  • Device type, operating system, and browser version
  • IP address and approximate location
  • Login session times and duration
  • Pages visited and actions taken on the platform
MYR Payment Information
  • Name of registered bank account or e-wallet
  • Account number (stored in a limited format)
  • Records of deposits and withdrawals in Malaysian Ringgit
  • Payment methods used (DuitNow, Boost, bank)
Platform Usage Data
  • Betting and game history records
  • Favorites by category and game
  • Engagement with promotions and offers
  • Customer support activity logs
2

Why Do We Use This Information?

Cr1 only uses collected data for legitimate and necessary purposes to operate the platform effectively. We do not use user data for unrelated external purposes.

  • Account management: To securely create, verify, and maintain user accounts.
  • Transaction processing: To process deposits, withdrawals, and balance checks in MYR.
  • Platform Security: To detect suspicious activity, fraud, or unauthorized access attempts.
  • Better Experience: To customize the interface and content based on your usage habits.
  • Service Communications: To send important notifications related to your account, transactions, or policy updates.
  • Legal Compliance: To comply with applicable laws and regulations in Malaysia.

Cr1 no selling, renting, or sharing user personal data with third parties for marketing without your consent.

3

Cookies and Tracking Technologies

The cr1 platform uses cookies — small text files stored on your device — to enhance user experience and ensure login session security.

Mandatory Cookies

Required for basic platform functions such as login authentication, session security, and language preferences. Cannot be disabled.

Analytical Cookies

Helps us understand how users interact with the platform — the most visited pages and general navigation patterns.

Cookie Preferences

Used to save your personal settings such as display preferences, language, and favorite game categories.

You can manage cookie settings through your browser. However, disabling mandatory cookies may affect platform functionality.

4

Data Storage & Security Measures

Cr1 takes the protection of user personal data seriously. All information is stored on servers secured with multiple layers of protection.

  • SSL Encryption: All communication between your browser and cr1’s servers is protected by industry-standard SSL/TLS encryption protocols.
  • Password storage: Passwords are never stored in plain text — all undergo secure hashing processes.
  • Internal access control: Only authorized cr1 staff can access user data, and such access is regularly audited.
  • Continuous Monitoring: Our systems are actively monitored to detect any security anomalies or intrusion attempts.
  • Data retention period: Data is retained as long as your account is active or as required by Malaysian law. After account closure, unnecessary personal data will be deleted within a reasonable timeframe.
5

Your Rights as a cr1 User

As a registered cr1 user, you have specific rights concerning your personal data. cr1 is committed to facilitating these rights.

Access Rights

You have the right to request a copy of the personal data we hold about you. Requests can be submitted through cr1 customer support.

Right to Rectification

If any of your information is incorrect or outdated, you can update it directly in your account settings or request corrections through support.

Right to Deletion

You may request deletion of your personal data upon account closure, subject to legal obligations that may require us to retain certain records.

To exercise any of these rights, contact the cr1 support team via email: [email protected]. cr1 will process your request within a reasonable timeframe.

6

Policy Updates & How to Contact Us

Cr1 reserves the right to update this Privacy Policy periodically to reflect changes in laws, technology, or business practices. Each revision will be updated on this page with the latest review date. We encourage you to check this page regularly.

Continued use of the cr1 platform after updates are published constitutes your acceptance of the latest policy version. If you disagree with any changes, please stop using the platform and contact us to close your account.

Contact Us About Privacy

  • Response Time: Within 2 business days
  • Support Languages: Malay & English Languages

Related policy links:

Terms & Conditions Responsible Gaming Frequently Asked Questions

Your Privacy, Our Priority

Cr1 is committed to protecting the personal data of every Malaysian user. Register with confidence, or visit our FAQ section for more details about our platform’s security.

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